Admitting-Discharge Supervisor – Outpatient

University Medical Center of Southern Nevada
September 10, 2023
Las Vegas, NV
Job Type


Position Summary


As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada's highest level of care to promote successful medical outcomes for patients.
We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status.
Position Summary:
Oversees operation of the admitting and discharge functions. Responsibilities include performing quality assurance tasks, supervising support staff, resolving charges and insurance code problems, and acting as a liaison with other departments.

Job Requirement

Equivalent to high school graduation and four (4) years of experience in a hospital and/or ambulatory admissions/discharge operation setting, including one (1) year in a supervisory or lead role.

Professional level experience is defined as being employed in an FLSA exempt/salaried status position.
Licensing/Certification Requirements:
None Required.

Additional and/or Preferred Position Requirements

  1. Supervisory and/or Lead Experience to Include training and coaching staff.
  2. Experience with Front Office Operations in a Primary, Urgent, and/or a Specialty Care Clinic Setting.
  3. Experience with scheduling, registration, obtaining prior authorizations, and cashiering.
  4. Experience working with Insurance Carriers, i.e. Medicare, Medicaid, HMO, and Worker's Compensation.
  5. Epic Proficient
  6. Excellent Communication Skills
  7. Must be available for occasional weekends.

Knowledge, Skills, Abilities, and Physical Requirements

Knowledge of:
Supervisory theories and principles; office management practices and procedures; UMC policies and procedures; policies and regulations governing area of assignment; computer hardware and software applicable to operations; business arithmetic; correct business English, including spelling, grammar, and punctuation; basic budgetary practices and terminology; patient rights; department and hospital safety policies and procedures.
Skill in:
Applying customer service techniques; preparing payroll and attendance documents; reviewing and auditing the work of staff; resolving complex problems in the area of assignment; preparing departmental reports and performance improvement reports; using computers and related software applications; using general office equipment such as phones, copiers, facsimiles and adding machines; communicating effectively in both oral and written forms; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; contributing effectively to accomplish work unit goals, objectives and activities; efficiently, effectively and safely using work equipment.

Physical Requirements and Working Conditions :
Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a VDT screen, and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.
Closing Date/Time: 9/15/2023 5:00 PM Pacific

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